Contact Us

Check out our handy FAQ, for info about child seats, canceling a booking, fare estimates, flight delays, and much more.

If you have a compliment, we’d like to share it with our team and your driver.

If you have a complaint about a driver or anyone on the Charley’s team, we’d appreciate your feedback and will use it to improve customer service in the future.

To ensure accurate reward or redress we need some information.

• A receipt is ideal because it has all the info we need.
• If you don’t have a receipt, please provide as much of the following as possible:
  • confirmation number
  • phone number
  • email
  • your name
  • date & time of your ride
  • pick-up & drop-off locations

Our goal is to provide the safest, cleanest, and most pleasant transportation in the world. For more about what sets Charley’s Taxi apart from other taxi operators, please visit our About Us page.