Discounted Flat Rates are one way, per car, and do not include stops or route deviations. Valid for up to 4 passengers with bags (1 suitcase & 1 carry-on per person) or up to 5 passengers with no bags. Drivers are required by law to run the meter on Flat Rate trips and will adjust the final meter rate down to the appropriate Flat Rate at the end of the trip. Driver will charge regular meter rate for the trip if any stops or route deviations are requested. No other discounts apply to Flat Rates. Gratuity is not included in fares. Tipping is optional. If you’re satisfied with your driver’s services, a tip of 15-20% is appreciated.
Airport and Medical flat rates apply 24 hours. All other flat rates are available from 5am to 9pm only.
Regarding the possibility of delays and waiting times:
* Discounted flat rate airport pick-ups are dispatched “on-demand” and are based on availability of drivers.
* We typically dispatch at least 20 minutes prior to the scheduled pick-up time. Our goal is to be ready to pick you up 5-10 minutes before the scheduled pick-up time.
* Though infrequent, during peak periods or when traffic is very heavy, discounted flat rate airport pick-ups may be delayed 10-20 minutes. Even if your pick-up is delayed, we will pick you up. Feel free to call 808-233-3333 to confirm or ask for an ETA.
* Last minute bookings are dispatched after pre-booked bookings are dispatched.
* To guarantee on time airport pick-ups, please use our VIP and Priority Reservation services, which pre-assign drivers to your booking. Your driver will monitor your flight’s arrival time, plus we’ll provide your driver’s contact info to make coordinating your pick-up easier.
* Weather, accidents, and parades that close streets or cause severe traffic delays are beyond our control.
It is the customer’s responsibility to ensure any belongings in the main seating compartment of the vehicle are securely packed and fastened, and that any breakable items are protected while in our vehicles. Your driver, who is an independent contractor, and Charley’s Taxi assume no liability in the event of damage, loss or theft of any such property (including but not limited to luggage and golf bag wheels and handles) and will not be responsible for losses incurred, including but not limited to, loss of future profit, potential income, and additional expenses or losses incurred as a result of lost or stolen baggage or personal property.
City and State park fees as well as parking costs (at hospitals and medical or business offices, for example) incurred in the process of providing transportation will also be added to your fare.
$6.38 extra charge for each bicycle, golf bag, surfboard or items over 80 pounds, more than 4ft in length, or over 10 cubic feet in size. Driver will charge $5.00 each for additional terminal drop-offs. A fuel surcharge of $2.60 per trip will be added to your fare.
Passengers who damage or soil the taxi will be responsible for the cost of repairs and/or OSHA compliant cleaning.
Due to traffic congestion and delays, Charley’s Taxi may suspend Flat Rates and revert to taxi meter rates on Halloween, Black Friday, and New Year’s Eve (from 4pm on 12/31 to 6am on 1/1). We may also suspend Flat Rates 2 hours before, during, and 2 hours following major Holidays, Sporting Events, Concerts, and major road closures.
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