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Thank you for using Charley's Taxi!

Please select from the tabs below for helpful information about connecting with your taxi upon arrival, for departures, or for our many flat rates.

Please also refer to our Enhanced Cleaning Protocols and mask requirements.

The Airport’s strict Taxi rules limit where drivers can pick you up and how long they can wait. Therefore we need you to call or text us twice to smoothly connect you with your driver.

Via text:
1st Text: Please text us upon landing to let us know your baggage claim number.

  • Text bag claim number code to 1-877-531-1333
  • You’ll receive a text right back with:
    • Booking number
    • Link to a graphic guide to the nearest pick-up zone
    • Taxi number to look for

2nd Text: Please reply “Ready” when you’ve collected all your bags.

Via phone call:
1st Call: Please call us upon landing to let us know your Domestic bag claim number.

2nd Call: Please call us when you’ve collected all your bags.

Phone numbers:

  • Main dispatch line: 1-808-531-1300
  • Toll-free: 1-877-531-1333 for free, from any public phone
  • Japanese Speaking Dispatch toll-free: 1-844-531-1331
  • Regular Japanese Speaking Dispatch line: 1-808-531-1331
  • The call taker will provide your Taxi’s dome number and explain how to find your pick-up zone.

It normally takes 10-15 minutes during the day and may take a little longer at night for a taxi to reach you at the pick-up zone.

The Airport’s strict Taxi rules limit where drivers can pick you up and how long they can wait. Therefore we need you to call or text us twice to smoothly connect you with your driver.

Via text:
1st Text: Please text us upon landing to let us know your nearest Terminal and Lobby number.

  • Text bag Terminal and Lobby code to 1-877-531-1333
  • You’ll receive a text right back with:
    • Booking number
    • Link to a graphic guide to the nearest pick-up zone
    • Taxi number to look for

2nd Text: Please reply “Ready” when you’ve exited the plane.

Via phone call:
1st Call: Please call us upon landing to let us know your nearest Terminal and Lobby number.

2nd Call: Please call us when you’ve exited the plane.

Phone numbers:

  • Main dispatch line: 1-808-531-1300
  • Toll-free: 1-877-531-1333 for free, from any public phone
  • Japanese Speaking Dispatch toll-free: 1-844-531-1331
  • Regular Japanese Speaking Dispatch line: 1-808-531-1331
  • The call taker will provide your Taxi’s dome number and explain how to find your pick-up zone.

It normally takes 10-15 minutes during the day and may take a little longer at night for a taxi to reach you at the pick-up zone.

The Airport’s strict Taxi rules limit where drivers can pick you up and how long they can wait. Therefore we need you to call or text us twice to smoothly connect you with your driver.

Via text:
1st Text: Please text “INTL” or “4685” to 1-877-531-1333 upon landing.

2nd Text: Please reply “Ready” as you exit Customs.

Via phone call:
1st Call: Please call us upon landing to you let us know you’ve arrived.

2nd Call: Please call us as you exit Customs.

Phone numbers:

  • Main dispatch line: 1-808-531-1300
  • Toll-free: 1-877-531-1333 for free, from any public phone
  • Japanese Speaking Dispatch toll-free: 1-844-531-1331
  • Regular Japanese Speaking Dispatch line: 1-808-531-1331
  • The call taker will provide your Taxi’s dome number and explain how to find your pick-up zone.

It normally takes 10-15 minutes during the day and may take a little longer at night for a taxi to reach you at the pick-up zone.

When should you get to the airport?

Charley’s Taxi recommends arriving at the airport 2 hours prior to domestic flights and 3 hours prior to international flights to account for traffic delays, agriculture screening, flight and baggage check-in, and TSA security. During slow times you may breeze through all of those, but when it gets busy you’ll be glad you got there so early. Charley’s Taxi is not responsible for missed flights.

If your pickup is from Hilton Hawaiian Village or Aulani Disney Resort between the hours of 8am-4pm, there should be plenty of Charley’s Taxicabs standing by at the taxi stand, so please allow the hotel staff to hail you a Charley’s Taxi from the taxi stand.

If your pickup does not meet the Hilton/Aulani exception above, your taxi order will be automatically dispatched. The driver will verify your name at pick-up to prevent you getting into the wrong taxi.

Flat Rates

We’ve added Flat Rate zones between Oahu’s residential areas and Daniel K. Inouye International Airport.

Charley’s Taxi Flat Rates are discounted from the regular meter rate and are a great way to go to and from the Airport. You’ll save money and enjoy peace of mind because these discounted, fixed rates don’t change if there’s bad traffic. Flat Rates are one-way, per car, and do not include G.E. Tax, Airport Pick-up fee, or gratuity.

Kalihi Kai: $17 (check map)

Likelike/School St: $20 (check map)

Downtown: $20 (check map)

Kakaako: $25 (check map)

Waikiki: $29 (check Map)

UH Manoa Campus: $29 (check map)

Makiki/McCully: $29 (check map)

Manoa: $35 (check map)