Testimonials

SATISFIED CUSTOMERS WRITE

Pre-Booked via phone. Simply provide flight details and number of passenger/bags and hotel location.
Flat Rate of $29.00USD for the VEHICLE, in our case, 2 adults with bags. 
No need to provide credit card data in advance. Pay upon completion of ride. 
Arrived at airport, secured baggage, called Charley’s Taxi dispatcher. Instructed to go outside near baggage claim, look for Taxi # …, should be there in 10 minutes. Within 5 minutes, taxi arrived, we were loaded up and enroute directly to hotel! Paid with credit card upon arrival.
For departure, I confirmed the evening prior, the next day we went to our hotel taxi area 10 minutes early, and found our driver already waiting for us! Vehicles are late model, clean, and drivers are well groomed and professional. Way to Go, Charley’s!

TripAdvisor User

After researching all options here are the reasons why I chose Charley’s Taxi before departing for our 7-day vacation:

1. They have a booking app. Its easy to use and estimates the fare pretty accurately. It also allows you to track your taxi, sends you update notifications, and gives you the taxi number.

2. The price to and from my Waikiki hotel to various destinations was affordable.

So my family of 8 arrives in Waikiki and first night we need a taxi to the Diamond Head Luau. Ordered through the app and the taxi arrives within minutes. However, half the family can’t seem to understand the concept of being ready to leave. The taxi waited 10 min for the stragglers to arrive in the lobby. By this time I’m upset imagining the rate increasing every minute. The Taxi driver remained patient and chatted with my father for a bit. WELL we all finally get in the Taxi and to my surprise that was when the driver started the clock! Now I’m impressed by the ethics of this man. We get there in record time, the price in the app was spot on accurate, we tip him, and now everyone is happy. 

Lesson – Only order the taxi after everyone is standing in the lobby/designated pick-up spot.

Well I ordered a taxi 7 more times during our trip and got 6 different drivers. Everyone was very professional, fairly friendly, courteous, and helpful. A few where really chatty and shared with us knowledge about the island and places to visit. 

At some point we decided to hike Diamond Head. When the taxi driver dropped us off he mentioned that it may be difficult to get a taxi back through them because it would be very busy around 11:00 am because of check-out and airport transfer and such. He suggested we use one of the cab company’s that remain parked next to the bus drop-off. He also said only choose a cab whose rate was about $15-$17 because anything more was excessive for a trip back our hotel. Sooo after walking down the cab line and 3 cab company’s later we chose the one who quoted us $15 and charged us $15.25.

Needless to say I had a very positive experience with the company so far and will continue to use them and recommend them in the future.

Yelp User

“For over ten years, Charley’s Taxi has played a vital role in providing our agency with the necessary transportation to help visitors in crisis. Charley’s Taxi has donated countless complimentary rides and we are extremely grateful for their support. Charley’s Taxi is there when visitors need a ride after becoming stranded by the side of the road following the theft of their vehicle, when a medical or bereavement emergency requires a last-minute change in plans and when they need to get to the airport, hospital, cruise ship, mortuary or other destination. Charley’s Taxi graciously accommodates special requests, including assigning foreign language speaking drivers and providing handicap-access vehicles. Thanks to their courteous service, instead of leaving with a negative feeling about Hawaii, visitors go home with a positive experience.

We cannot thank Dale Evans and Charley’s Taxi enough for their wonderful support throughout the years. We are truly grateful for their commitment to sharing the Aloha Spirit with our visitors and being a major part of the tourism industry.”

Jessica Lani Rich, Visitor Aloha Society of Hawaii

“I took a taxi to UH for a presentation to the TIM School Criminal Justice class. After getting there and reviewing my notes I realized that I had misplaced or lost my cell phone. I immediately called Charley’s and asked them to check the taxi that had dropped me off. I also told the Dispatcher that I would call her back after my speech. I got a ride home and I was praying that I forgot my phone in the house. No luck, so I called Charley’s and the Dispatcher said the driver brought the phone to the office. A driver brought it to me at home, which gave me great relief! Thank you for your lost and found program!”

Lani Bjork

“The driver who got me from point A to point B couldn’t have been more awesome! He was kind, polite and a great conversationalist!”

Tiffani Sargent, Waikiki

“Every Holiday Season my fianceé and I enjoy making ALL the festivities and dinner parties with our friends and clients without driving. We depend on Charley’s to pick us up and take us home and the service has been excellent for as long as I can remember. Thanks for helping us enjoy each season to its fullest, safely. Keep up the good work! Aloha”

H. Griffith

“Being from an outer island, I really dreaded the thought of renting a car and driving on O´ahu. It was my good fortune to have met [driver] John Metar on my first trip! He is such a fine person with a real feeling for serving people in the old Aloha style. He has always been on time, pleasant, courteous and helpful beyond his job description! I think your company is blessed to have such a fine person to represent you. Thank you for being there for me John – and Charley’s. Aloha”

Toby Rogooff, proprietress, Calasa Service, Kula, Maui

“Mahalo to Charley’s Taxi and Limousine for returning my cell phone. Please thank all the staff that were involved and especially the considerate individual who took the time to bubble-wrap it! It arrived in perfect shape! Thanks again.”

John M. Ladd

“Left my car a little bit into the tow away time, went back to move it, saw it leaving attached to a tow truck. Found a phone, called and found where it had gone, called a cab and went to the place. Learned they only take cash $85! Who carries that much cash?? And by then, banks closed. I do not use ATMs and have no PIN #s. Another cab picked me up, listened to the tale of woe very sympathetically, took me to a distant supermarket with a bank branch still open. While I was getting cash, he wandered off and came back with groceries. He handed me a slice of custard pie and bottle of Sprite “to make you feel better”! Now, how sweet is that??!! I nearly wept.

When I got the car, it had a ticket on it for $70. I did not care because I felt much better, full of custard pie. That darling man goes by the name of TV, is from Niue and drives for Charley’s. He has a very bright shiny halo. Best”

Mimi Forsyth

“I had the nicest Charley’s cab driver who drove me to the airport at the end of March. He was an old guy who had sheet music of an old hapa haole song, and told me he was taking ukulele lessons. I asked him if he could sing the song – so I was serenaded all the way to the airport! Where but here could a passenger be treated to something so sweet? A real gentleman.”

Dion Coschigano, Verizon, Honolulu